| GEST3752-1 | ||
| Change Management | ||
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Duration :
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| 30h Th | ||
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Number of credits :
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Lecturer :
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| Olivier Lisein | ||
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Language(s) of instruction :
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| English language | ||
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Organisation and examination :
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| Teaching in the first semester, review in January | ||
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Units courses prerequisite and corequisite :
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| Prerequisite or corequisite units are presented within each program | ||
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Course contents :
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| The Change Management course aims at offering the students different perspectives regarding the change management issues and challenges.
The course first presents various grids, available in management sciences, in order to describe the change projects, their nature, their scope, their temporalities, etc. It also highlights how these changes may be explained, by referring to different theoretical approaches and by combining them in an integrated model, called "the five forces model". The course then explores the way in which change processes may be assessed thanks to a multidimensional grid, directly resulting from the five forces model. In the same perspective, the course proposes to consider changes as processes likely to be anticipated, via more or less probable scenarios, putting the emphasis on the crucial role played by the management style. Finally, changes are envisaged as processes to be managed, by exploring diverse concrete avenues of action, linked to the theoretical approaches previously examined, in view of developing a "polyphonic" management style. |
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Learning outcomes of the course :
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| Students are provided with theoretical and conceptual tools destined to help them 1/ analyze the change management issues and challenges through different perspectives, and 2/ design, in a relevant way, a change management plan.
This course contributes to the following Intended Learning Outcomes : ILO-1 : To strengthen knowledge and understanding of management disciplines and its legal, policy and social context ILO-3 : To understand, in management situations, the transversal tools of quantitative reasoning, information systems and project management ILO-4 : To acquire the capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem, ILO-5 : Integrate autonomously researched information, tools, knowledge and context to build and propose, either individually or as part of a team, original, creative and viable solutions to concrete complex management problems, whether real or simulated, taking into account, when necessary, the human, social and legal context. ILO-7 : Being capable of professional team work ILO-9 : Developing a critical sense (arguing) ILO-10 : Developing a transversal, global vision ILO-11 : Creative conception of solutions ILO-13 : Professional capacity for written communication ILO-14 : Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance. |
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Prerequisite knowledge and skills :
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Planned learning activities and teaching methods :
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| The "Change Management" course is based on traditional lectures, participatory approaches, and self-learning methods (see below). Students will be invited to read several documents (book chapters, articles, press releases) and to document themselves (a.o. via the Web) on dedicated topics in line with each class. Classes will be organized around lectures, discussions, real case studies analyses, and assignments.
Assignments are organized as follows: - 3 or 4 intermediary assignments (under ppt format) concerning: a) The descriptive analysis of a change process exposed by a member of the board of a company b) The exploration of the explicative approaches underlying the change management methodology exposed by a consultant c) The evaluation of a restructuring project in an industrial firm (video case study) d) The analysis of a CEO's - or a project manager's - management style - 1 final assignment (to be presented orally during the January exam session) consisting of: The design of an action plan related to the presentation of a change project by a member of the board of a company Assignments will be realized in teams of 3 students. |
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Mode of delivery (face-to-face ; distance-learning) :
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| Classes combine multiple approaches: theoretical lectures, participatory discussions, case studies analyses, guest speaker's talks, assignments realization, etc. Classes will notably offer the opportunity to listen to different guest speakers, exposing concrete cases of change, which will have to be analyzed thanks to diverse theoretical tools. The last plenary session is devoted to the presentation, by a CEO or a member of the board, of a strategic change project that still has to be managed: students will have to design, as final assignment, and according to the methodology detailed during the course, a concrete action plan destined to support the implementation of this project.
A continuous investment, in terms of readings preparation and of assignments realization, is thus required from the students. |
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Recommended or required readings :
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| Required book: PICHAULT, F. (2013), Change Management. Towards Polyphony, Brussels, De Boeck.
Recommended book: KOTTER, J.P. (2012), Leading Change, Boston, Harvard Business Review Press. Diverse documents available on the Lol@ platform: http://lola.hec.ulg.ac.be |
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Assessment methods and criteria :
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| 1st session:
- realization, by groups of 3 students, of 3 or 4 intermediary assignements (each of them = 5% of the final grade) - realization, by the same groups of 3 students, of a final assignment (80% or 85% of the final grade, depending on the number of intermediary assignments planned during the semester), that consists of designing an action plan destined to support a real change project presented by a CEO during the last plenary session - relative weight of individual assessment: none. 2nd session: - individual oral exam covering the content of the book and of the case studies - relative weight of individual assessment: 100%. |
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Work placement(s) :
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Organizational remarks :
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Contacts :
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| Professor:
Olivier LISEIN,
HEC Management School - University of Liege,
Building B.51 (Sart Tilman - "Agora" Area) / LENTIC,
Phone: +32 4 366 30 70,
E-Mail: O.Lisein@ulg.ac.be
Teaching Assistant: Fanny FOX, HEC Management School - University of Liege, Building B.51 (Sart Tilman - "Agora" Area) / LENTIC, Phone: +32 4 366 30 70, E-Mail: f.fox@ulg.ac.be |
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