Study Programmes 2015-2016
GEST3030-1  
Development of managerial skills
Duration :
12h Th
Number of credits :
Master in law, professional focus in management2
Master in management, professional focus in law2
Master in management (120 ECTS)2
Master in management (60 ECTS)2
Master in human resources management (120 ECTS)3
Lecturer :
Jean-Marie Dujardin, Jocelyne Robert
Language(s) of instruction :
French language
Organisation and examination :
All year long, with partial in January
Units courses prerequisite and corequisite :
Prerequisite or corequisite units are presented within each program
Course contents :
Development of the « savoir-être » of future executives as people managers. In other words : to teach him to communicate better, to run a team, to negotiate, to be in charge of people. To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings. Ethical aspects.
Learning outcomes of the course :
Better communication : 1. Basic communication mechanisms 2. Attitudes contributing in developing a good communication-assertiveness and conflict management - Meeting running & teamwork - The role of the organizer, preparation & follow-up, meetings : success factors - Organizing team work. Participative management : Participative management by objectives. Making up objectives. - Better negotiation : examples in commercial and social negociation - Basic mechanisms & key concepts, rational & relational dimensions - Integrative & distributive negotiation - - Strategies & tactics. - Better staff management : - Leadership (styles of leadership, development of the competences of a leader). - To evaluate the participation of the students in groupes organized in differents courses. To organize training in decisions making during meetings
Prerequisite knowledge and skills :
Planned learning activities and teaching methods :
Teaching methods
- participative method, inductive method
- interaction and personal stories
- cases sudies and roles play
Activities
Communication Exercices and presentations of the theories (systemic theory, verbal and non verbal communication, feed-back, message transformation)
Role plays
Students participation (exploration, production) 
Cases studies and personnal stories and theoretical presentation
Mode of delivery (face-to-face ; distance-learning) :
Face-to-face in majority. Distance learning for some elements
Groupes of 25-30 students
Recommended or required readings :
Assessment methods and criteria :
1st session assessment :participation in the seminar ;written report
2nd session assessment : / porlonged 2nd session assessment :
Work placement(s) :
Organizational remarks :
Contacts :
E-mail: jean-marie.dujardin@ulg.ac.be 04 232 73 11
jocelyne.robert@ulg.ac.be (04 232 72 15)