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Année académique 2014-2015Données en date du : 12/05/2015
MARK0790-1  Strategy and Marketing Management in Social Enterprises

Durée :  30h Th
Nombre de crédits :  
Master en sciences de gestion, à finalité spécialisée en management des entreprises sociales, 2e année5
Nom du professeur :  Cécile Delcourt
Langue(s) du cours :  
Langue anglaise
Organisation et évaluation :  
Enseignement au deuxième quadrimestre
Contenus du cours :  
Context Like any company, the social enterprise has to implement a successful marketing strategy. However, unlike traditional companies which pursue an economic objective, social enterprises have specificities which require an adaptation of the marketing strategy. In particular, the social enterprise aims to not only to pursue an economic (and profitable) objective but also - and foremost - a social objective. Accordingly, the marketing strategy has to respect the order of these two objectives.
Most of social enterprises are active in (a) the production of services or in (b) the promotion of a social cause (i.e., social marketing).
Content
  • Introduction : Challenges and specificites of social enterprises
  • Marketing strategy in social enterprises
  • Social marketing
Acquis d'apprentissage (objectifs d'apprentissage) du cours :  
At the end of the course, the student will be able to: - Identify the challenges and specificities of the social enterprises - Develop a relevant marketing strategy for a social enterprise taking into account its specificities and constraints in terms of pricing, communication, and channel - Develop a campaign to promote a social cause
 
This course contributes to the following Intended Learning Outcomes :
 
ILO-2 : Gaining the knowledge and understanding of one of the proposed fields of concentration or to gain deep knowledge in the field of the management being already specialized thru a first University Master Degree. 
 
ILO-4 : To acquire the capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem. 
 
ILO-5 : Integrate autonomously researched information, tools, knowledge and context to build and propose, either individually or as part of a team, original, creative and viable solutions to concrete complex management problems, whether real or simulated, taking into account, when necessary, the human, social and legal context.
 
ILO-6 : Ability to speak 2 foreign languages: C1 in English and B2 in one other language.
 
ILO-7 : Being capable of professional team work.
 
ILO-9 : Developing a critical sense (arguing). 
 
ILO-10 : Developing a transversal, global vision. 
 
ILO-11 : Creative conception of solutions. 
 
ILO-12 : Professional capacity for oral communication.
 
ILO-13 : Professional capacity for written communication.  
 
ILO-14 : Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance.
Prérequis et corequis / Modules de cours optionnels recommandés :  
- Principles of Marketing - Strategic Marketing
Activités d'apprentissage prévues et méthodes d'enseignement :  
- Theoretical sessions - Individual assignment - Personal readings - Business cases - Conferences by a practitioner
Mode d'enseignement (présentiel ; enseignement à distance) :  
10 face-to-face sessions of 3 hours each
Lectures recommandées ou obligatoires et notes de cours :  
Andreasen, Alan R. (2003), Strategic Marketing for Nonprofit Organizations, New Jersey: Pearson Education International.
Eagle, Lynne, Stephan Dahl, Susis Hill, Sara Bird, Fiona Spotswood, and Alan Tapp (2012), Social Marketing, Pearson.
Kotler, P., Roberto, E, Lee, N . (2011), Social Marketing : Improving the quality of life, Sage Publications. Oster, S. (1995), Strategic Management for Nonprofit Organisations, Theory and Cases, Oxford University Press.
Modalités d'évaluation et critères :  
  • Business Case resolution
  • Work group + oral presentation
  • Final written and oral exam
Stage(s) :  
Remarques organisationnelles :  
All ad hoc documents will be available on Lola
Contacts :  
Cécile Delcourt: Cecile.Delcourt@ulg.ac.be



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Administration de l'Enseignement et des Etudiants - Responsable de l'information : Monique Marcourt, Direction générale à l'Enseignement et à la Formation - Réalisation SEGI