University of Liege | Version française
Study programmes 2011-2012Last update : 14/06/2012
PSYC0042-1  Interview techniques in maintaining social psychology

Duration :  15h Th, 15h Pr
Number of credits :  
Master in Human Resources Management, Professional Focus, 1st yearFirst semester3
Master in Human Resources Management, Professional Focus, 2nd yearFirst semester3
Master in Education Sciences, in-depth approach, 1st yearFirst semester3
Master in Education, Professional Focus in teaching, 1st yearFirst semester3
Master in Psychology, professional focus in social, work and organizations psychology, 1st yearFirst semester3
Master in Education, Professional Focus in Adult Education, 1st yearFirst semester3
Lecturer :  Isabelle Gruslin, Jean‑François Leroy
Coordinator :  Jean‑François Leroy
Language(s) of instruction :  
French language
Course contents :  
1. The concept of the "interview" and different categories of interviews
2. Communication axioms
3. Preparing for an interview
4. Questioning techniques, reformulation and feedback
5. Building an interview guide
6. Attitudes during interviews
7. Critical events and how to deal with them
8. Decoding techniques and evaluating an interview
9. Using collected information
10. Ethical problems posed by interviews
Learning outcomes of the course :  
1. To acquire the theoretical foundations to enable students to decode the main processes of interpersonal communication
2. To acquire the methodological foundations and techniques to enable students to carry out interviews for the purposes of collecting information
3. To learn how to use the methods and techniques covered in class
4. To put professional interviewing use into perspective
5. To develop a critical approach to the student's own interview practices
Planned learning activities and teaching methods :  
This compulsory practical work consists of participating in role-playing exercises and scenarios during which, through the use of feedback (particularly video recordings), students can evaluate and perfect their interviewing technique.
Recommended or required readings :  
Reading folder.
Assessment methods and criteria :  
The student will prepare, carry out and film a real interview on a subject given by the lecturer. The exam consists of presentating the performance and the student's critical analysis of it.
Contacts :  
Teacher: J.-F. LEROY - Social Psychology of Groups et des Organisations, B32 - 04/366 20 81 - E-Mail : Jean-Francois.Leroy@ulg.ac.be

Assistants :
- Tiber MANFREDINI : tiber.manfredini@ulg.ac.be
- Isabelle GRUSLIN : isabelle.gruslin@ulg.ac.be , tél. 04/366 51 35


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