University of Liege | Version française
Study programmes 2011-2012Last update : 14/06/2012
MQGE0001-4  Operations Research

Duration :  30h Th
Number of credits :  
Bachelor in business engineering, 3rd yearFirst semester3
Lecturer :  Yves Crama
Language(s) of instruction :  
English language
Course contents :  
Operations research relies on mathematical modeling to formulate and to analyze complex decision problems faced by individuals or organizations. OR models and techniques are found at the core of numerous IT tools used in everyday life and in innovative managerial decision support systems, e.g., GPS-based routing systems, airline reservation and pricing software, production planning and scheduling systems, financial investment optimization systems, etc. In order to make a sensible use of OR tools, the manager needs to understand their full potential as well as their limitations. By getting the most out of these tools, companies may be able to develop innovative solutions and to improve their competitive position.
The course offers an introduction to some of the most successful models and techniques used in operations research: * linear programming: modeling, simplex method, sensitivity analysis, duality; * queueing theory: basic features, arrival and service processes, M/M/c models; * if time allows: simulation : basic principles, random generators, analysis of results. The course is illustrated by numerous examples and applications.
Learning outcomes of the course :  
C1. Acquire some familiarity with the mathematical modeling approach to decision-making, and with fundamental models and methods used in operations research: linear programming, queueing models and simulation.
P2. Be able to reconstruct and to interpret the output of simple models.
P3. Be able to recognize situations where OR techniques can be successfully applied and to formulate simple models.
C4. Gain some understanding of the inherent limitations of the mathematical modeling approach.
Prerequisites and co-requisites/ Recommended optional programme components :  
Mathematics (linear algebra, matrix algebra), probability theory and statistics (concept of random variable, classical distributions, expectation, variance, etc.).
Planned learning activities and teaching methods :  
A1. Lectures.
A1. Readings (lecture notes and case studies).
A2. Numerical exercises. A2. Computer labs.
A3. Computer-based project: formulation and solution of a small case.
Mode of delivery (face-to-face ; distance-learning) :  
Face-to-face lectures and practice sessions.
Recommended or required readings :  
Lecture notes:
Y. Crama, Operations Research, ULg, 2007.


Additional material to be found on the virtual campus Lol@:

  • articles: A Business Executive's Guide to Modern OR, OR The Productivity Engine, Queueing at Vancouver Airport, etc.
  • PowerPoint slides
  • exercises
Assessment methods and criteria :  
Based on: - written examination in January 2012. - small modeling project.
Organizational remarks :  
The course is taught in English. See Lola virtual campus http://lola.hec.ulg.ac.be/index.php for additional information.
Contacts :  
Instructor: Y. CRAMA HEC-Management School (Building N1) Email : Y.Crama@ulg.ac.be
Teaching assistant: R. SADRABADI HEC-Management School (Building N1) Room 328 Email: M.Rezaei@ulg.ac.be (%20m.rezaei@ulg.ac.be )(Maud.Bay@ulg.ac.be)


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