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| MECA0051-2 | Total Quality Management
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| Duration : | 30h Th, 30h Pr |
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| Number of credits : |
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| Lecturer : | Jean‑Michel Compère, Jean‑Marie Rigo |
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Language(s) of instruction :
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| French language |
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Course contents :
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| Definition of quality. Quality in Production.
Processing steps of a nonconformity. Management of quality. Total quality policy.
Quality tools: Diagrams, Pareto, Ishikawa, Statistical Process Control and machine/process capability, the ¿5 S¿, Kaizen, 6-sigma, Reengineering, QSE (Quality-Security-Environment) integrated management. Certification and accreditation concepts according to ISO-9000/2000 and ISO-17025 standards.
Exercises on Quality Tools and Methods. |
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Contacts :
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| Professor : Liviu MASALAR;
phone: 04.366.91.66;
mail: L.Masalar@ulg.ac.be
Julien LEMAIRE, assistant;
phone: 04.366.92.74
E-mail: Julien.Lemaire(Julien.Lemaire@ulg.ac.be)@ulg.ac.be(Frederic.Gauder@ulg.ac.be) |
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