University of Liege | Version française
Study programmes 2011-2012Last update : 14/06/2012
GRHO0003-4  Managing change

Duration :  30h Th
Number of credits :  
Master in Management Sciences, in-depth approach, 1st yearFirst semester5
Master in Management Sciences, didactic approach, 1st yearFirst semester5
Master in Business Engineering, didactic approach, 1st yearFirst semester5
Master en sciences de gestion, à finalité spécialisée en banking and asset management, 1st yearFirst semester5
Master en sciences de gestion, à finalité spécialisée en droit, 1st yearFirst semester5
Master degree in Business Engineering, professional Focus in Financial Engineering, 1st yearFirst semester5
Master in Management Sciences, professional Focus in Entrepreneurship, 1st yearFirst semester5
Master en sciences de gestion, à finalité spécialisée en financial analysis and audit, 1st yearFirst semester5
Master in Management Sciences, professional Focus, 1st yearFirst semester5
Master en sciences de gestion, à finalité spécialisée en management humain et organisation, 1st yearFirst semester5
Master in Management Engineering, professional Focus, 1st yearFirst semester5
Master en ingénieur de gestion, à finalité spécialisée en intrapreneuriat, 1st yearFirst semester5
Master in management Sciences, professional focus in management, 1st yearFirst semester5
Master en sciences de gestion, à finalité spécialisée en marketing and strategic intelligence, 1st yearFirst semester5
Master en ingénieur de gestion, à finalité spécialisée en Modélisation et technologie, 1st yearFirst semester5
Master en sciences de gestion, à finalité spécialisée en management des entreprises sociales, 1st yearFirst semester5
Master degree in management Sciences, professional focus on Strategic Intelligence and Marketing, 1st yearFirst semester5
Master in Business Engineering, professional Focus in Supply Chain Management, 1st yearFirst semester5
Master en ingénieur de gestion, à finalité spécialisée en performance management systems, 1st yearFirst semester5
One-year preliminary programme leading to the Master in Management of Human ResourcesFirst semester3
Master in Human Resources Management, Professional Focus, 1st yearFirst semester3
Lecturer :  François Pichault
Coordinator :  François Pichault
Language(s) of instruction :  
French language
Course contents :  
The course first presents various grids, available in management sciences, in order to describe the change projects, their nature, their scope, their temporalities, etc.
It also highlights how these changes may be explained, by referring to different theoretical approaches and by combining them in an integrated model, called « the five forces model ».
We then explore the way in which change processes may be assessed thanks to a multidimensional grid, directly resulting from the five forces model. In the same perspective, we propose to consider changes as processes likely to be anticipated, via more or less probable scenarios, putting the emphasis on the crucial role played by the management style.
Finally, changes are envisaged as processes to manage, by exploring diverse concrete avenues of action, linked to the theoretical approaches previously examined, in view of developing a "polyphonic" management style.
Learning outcomes of the course :  
Studends are provided with theoretical and conceptual tools destined to design, in a relevant way, an action and change management plan.
Planned learning activities and teaching methods :  
Team works (3 students), under ppt format, concerning:

a) The descriptive analysis of a change process exposed by a company manager

b) The exploration of the explicative approaches underlying the change management methodology exposed by a consultancy firm

c) The design of an action plan linked to the presentation of a change project by a company manager
Mode of delivery (face-to-face ; distance-learning) :  
Theoretical and conceptual elements are not exposed by the teacher in the classroom: they are supposed to be progressively assimilated, thanks to a programme of readings in the book mentioned below. A continuous investment, in terms of readings preparation, is thus required. Questions and answers periods as well as a forum on Lol@ are available in order to overcome the main learning difficulties.

The course meetings as such offer the opportunity to discover different invited speakers, exposing concrete cases of change, which will have to be analyzed thanks to diverse theoretical tools. A specific meeting is focussed on the analysis of video cases. The last meeting is devoted to the presentation, by a company manager, of a strategic change project: students will have to design, by referring to the course, a concrete action plan destined to implement this project and will be invited to an oral defence (by groups of 3 students) at the end of the module.
Recommended or required readings :  
Diverses documents available on the Lol@ website: http://lola.hec.ulg.ac.be

Book: PICHAULT F., Gestion du changement. Perspectives théoriques et pratiques, Bruxelles, De Boeck, 2009, coll.«Manager RH».
Assessment methods and criteria :  
1st session: redaction, by groups of 3 students, of the action plan designed for managing the change project presented at the last meeting of the course.
2nd session: individual oral exam covering the content of the book.
Contacts :  
François PICHAULT HEC Management School - University of Liege Building B.31 (Sart Tilman) - Office 2.94. Phone: +32 4 366 30 70 E-Mail: F.Pichault@ulg.ac.be
Charlotte MOREAU HEC Management School - University of Liege LENTIC B.51 (Sart Tilman) Phone: +32 4 366 30 70 E-Mail: charlotte.moreau@ulg.ac.be(O.Lisein@ulg.ac.be)


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