University of Liege | Version française
Study programmes 2010-2011Last update : 11/04/2011
MEDC0006-1  Systems analysis and communication processes
Duration :  30h Th
Credits/ECTS :  
Master in Linguistics, Research focus, 1st yearFirst semester5
Master in Information and Communication, Professional Focus in Cultural Mediation and Book-related Professions, 2nd yearFirst semester2
Master in Information and CommunicationFirst semester4
Holder(s) :  Véronique Servais
Language :  French language
Course contents :  The seminar is about the analysis of communication in real-life situations accroding to the model developped at the BTC in Palo Alto (Ca). Thanks to many exercices, students are introduced to the interactional approach and the conceptual toolkit developped by Watzlawick et al at the MRI in Palo Alto. The main theoretical references are the constructivist school and the complex system theories of E. Morin. The course is not overloaded with theory. It is devoted to the acquisition of "know-how" (to understand, to look, to interview) rather than theoretical knowledge.
Course objective :  1/ To be able to analyze a real-life communication situation without preconception or bias and to reframe it in a novel, interactional, manner.
2/ To learn how to conduct an interview and understand which questions lead to close or open answers.
3/ To learn to look at nonverbal behaviour
4/ To understand the implicit in verbal utterances.
Prerequisites :  The course "Theories of Communication" is a prerequisite.
Workshops :  There are exercices during the seminar. Additional exercices are planned in preparation for the conduct of an interview.
Organization :  Weekly 2hours seminar during which theory and exercices are alternatively proposed.
Written notes :  Notes about constructivism and systemic theory are available for the first sessions. Later, students must take notes by themselves. A bibliographical list is also available.
Assessment :  The evaluation is made on the basis of an interview realized by the students. They will have to present the result of their interview on a written and an oral form. More precise instructions will be given in due time.
Contacts :  Teacher
Véronique SERVAIS, chargée de cours
Institut des Sciences Humaines et Sociales
Bd du Rectorat, Bât B31
Sart Tilman
4000 Liège
+ 32 4 366 32 08
E-mail v.servais@ulg.ac.be
Secrétariat
Anne-Marie d'Acchille
tél 04 366 32 79


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