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| GEST3046-1 | Business Process Management
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| Duration : | 30h Th |
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| Credits/ECTS : |
| Master in Business Engineering, didactic approach, 1st year | | Second semester | | 5 |
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| Master en ingénieur de gestion, à finalité spécialisée en financial engineering, 1st year | | Second semester | | 5 |
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| Master in Management Engineering, professional Focus, 1st year | | Second semester | | 5 |
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| Master en ingénieur de gestion, à finalité spécialisée en intrapreneuriat, 1st year | | Second semester | | 5 |
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| Master en ingénieur de gestion, à finalité spécialisée en Modélisation et technologie, 1st year | | Second semester | | 5 |
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| Master en ingénieur de gestion, à finalité spécialisée en supply chain management, 1st year | | Second semester | | 5 |
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| Master en ingénieur de gestion, à finalité spécialisée en performance management systems, 1st year | | Second semester | | 5 |
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| Holder(s) : | Alain Dubois |
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| Language : | English language |
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| Course contents : | To survive, innovate and grow, an enterprise must control its value generating processes. Business process management, gestion des processus d'affaires, belongs naturally to the indispensable tool set of any manager. On the other hand, the information technologies' ubiquity, leads her to evaluate their potential contribution to the optimization of those processes. Therefore, it is very important to master tools to
- Describe business processes with a language both understandable for managers and usable by computer specialists.
- Predict their performances by simulations,
- Generate immediately executable workflow applications from the models,
- Monitor ans control running applications.
Contents :
- Information systems, applications et programs
- Conceptual process analysis and modelling
- Détailed process modelling
- Modelling languages (BPMN 2.0 notation, UML notation, Intalio BPM Designer modelling tool)
- Processes simulation
- Business Activity Monitoring
- Methodology and developement cycles
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| Course objective : |
- After taking this course, students will be able to
- Define the concepts of information systems, business process and modelling technique,
- Draw business processes schemas, specifying their conceptual and functional aspects, using the BPMN 2.0 notation,
- Identify situations where a methodical and phased approach, assisted BPM tools, is necessary in an IT project,
- Participate, as a knowledgeable user, in the development of an information system, mostly during its analysis phase.
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| Prerequisites : | Essential principles of programming, databases, management inforµation systems, ERPs, taught in mandatory courses INFO0076-1 « Computing in management engineering : partim II » et INFO0934-1 « Management Information Systems ». |
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| Organization : | Activities :
- Simulation game : discovery of BPM's concepts and stakes with IBM's INNOV8. Short introduction in computer labs; autonomous on-line group work. [0,5 ECTS]
- Theoretical courses : short lectures about concepts, techniques and set tools. Traditional course in class room; individual work. [1,5 ECTS]
- Problem solving based on a case of a workflow development intended to support the business processes of a small organization. Start-up and debriefing of exercises in class; groups work between classes . This case will serve as a guideline in all exercises of the course. Students will play the role of a junior analyst. [0,5 ECTS]
- Exercises : discovery of a BPM software tool. Monitored work in computer labs. [0,5 ECTS]
- Final project : set case proposed by the professor. Completely autonomous group project. A written analysis report is handed out and presented during the simulation of a decision meeting at the end of preliminary analysis. [2 ECTS]
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| Written notes : | Various documents, exercises, software on Lol@. |
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| Assessment : |
- Theory : individual oral examination. [30 %]
- Final project : group oral examination. [50 %]
- Other activities : evaluation based on a portfolio (participation to the simulation game, laboratories and exercises. [20 %]
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| Contacts : | Alain Dubois, N1, office 203, alain.dubois@ulg.ac.be |
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| Items online : |
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| Lol@ |
| Visit the on-line course on the e-Learning platform Lol@ |
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