University of Liege | Version française
Study programmes 2008-2009Last update : 29/06/2009
MARK0779-1  Consumer Behaviour
Duration :  24h Th
Credits/ECTS :  
Master in Management Sciences, in-depth approach, 1st yearPremier quadrimestre4
Master in Management Sciences, didactic approach, 1st yearPremier quadrimestre4
Master in Management Sciences, professional Focus in Entrepreneurship, 1st yearPremier quadrimestre4
Master in Management Sciences, professional Focus, 1st yearPremier quadrimestre4
Master in Management Sciences, professional Focus (Full english), 1st yearPremier quadrimestre4
Master en sciences de gestion, à finalité spécialisée en management, 1st yearPremier quadrimestre4
Master in Management Sciences Premier quadrimestre4
Master in Management Sciences (Full english)Premier quadrimestre4
Holder(s) :  Allard Van Riel
Language :  Langue anglaise
Course contents :  Understanding the principles of consumer behavior is one of the key needs of marketing and innovation managers. The importance of developing a good understanding of consumer behavior can hardly be underestimated in the modern, market-oriented firm. Decision-making in key areas, such as innovation strategy, marketing planning and marketing strategy must be based on this understanding.
Course objective :  After taking this course the students will have a full understanding of the role of classic and current consumer behavior theories, models and techniques in managerial decision-making.
Prerequisites :  To take advantage of this course, students should have taken at least one of the following courses:

· Principles of Marketing

· Marketing Management

· Strategic Marketing
Organization :  The course consists of 12 two-hour sessions. During these sessions a mix of pedagogical tools will be used:

· Plenary theory lectures

· Plenary guest lectures

· Student presentations



Outside the sessions students are required to prepare for the meetings by searching and studying relevant literature.
Written notes :  The course is based on the following textbook:

  • Kardes, Frank R. (2002) Consumer Behavior: Managerial Decision Making, Prentice-Hall.
A range of articles, available through Ebsco, will be used during the course.
Assessment :  Students participating in this course will submit and present an article based on a topic of the course. This paper will determine 25 % of the final grade.



A written exam will also be part of the assessment. The grade will determine 75 % of the final grade.
Contacts :  Teaching Staff:

Prof. Dr. Allard Van Riel

Email: a.vanriel@ulg.ac.be



Teaching Assistant:

Mrs Zaineb LAZREQ BENNIS

Email: zlazreq@ulg.ac.be


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