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| MECA0051-3 | Total Quality Management | ||||||||
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| Duration : | 15h Th, 30h Pr | ||||||||
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| Holder(s) : | Liviu Masalar | ||||||||
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| Course contents : | Definition of quality. Quality in Production. Processing steps of a nonconformity. Management of quality. Total quality policy. Quality tools: Diagrams, Pareto, Ishikawa, Statistical Process Control, Capability, the ¿5 S¿, Kaizen, 6-sigma, QSE (Quality-Security-Environment) integrated management. ISO-9000/2000 certification standard. | ||||||||
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| Workshops : | Exercises about Statistical Process Control setting up and about classical quality management tools | ||||||||
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| Contacts : | Liviu MASALAR, chairman; phone: 04.366.91.66; mail: L.Masalar@ulg.ac.be Frédéric GAUDER, assistant; phone: 04.366.92.74 mail: Frederic.Gauder@ulg.ac.be | ||||||||
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ULg : Students and Studies Administration - Academic Affairs
Contact : Monique Marcourt, direction A.E.E.
Date of data : 18/05/2007
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